What our Customers say...

Testimonials

I had a septic tank backup in the middle of the night.  I called SERVPRO of Haines City/Polk City, they were at my home within 45 minutes.  The two crew members came in and immediately starting extraction, placed the machines and came back everyday for a week.  Great place.

Very professional company to work with, from the office staff to the crew in the field.  Highly recommend.

SERVPRO of Haines City/Polk City was very quick to respond to my call for emergency service.  The team was very professional and answered all of my questions while performing the necessary work.  I couldn't have asked for better service.

My daughter recently moved to Florida and called me one morning telling me that her house was full of black smoke.  She had called SERVPRO of Haines City/Polk City and they dispatched a team to her house.  As it turned out, it was the HVAC system.  They came in, cleaned up her mess and took care of all of her problems.  Thank you SERVPRO of Haines City/Polk City.

I attended the Community Fest in Winter Haven today.  I just want to say that the SERVPRO of Haines City/Polk City booth was the most informative one that I went to.  The two women running the booth knew a lot about the services that the company provides.  They were extremely friendly and they were great with my kids playing the games and giving prizes.  This is why people do business with SERVPRO of Haines City/Polk City.

The guys came in for the free carpet cleaning that my roommate  won at the Community Fest in Winter Haven.  Very professional from start to finish.  Great work done by a great team.  Thank You.  Huge difference!!!

SERVPRO of Haines City/Polk City is the best!  I would recommend them to anyone.

The office staff was courteous, polite and helpful throughout the duration of the job. 10

Overall, I am satisfied with the services provided. 10

The on-site team members were professional. 

All 10s on Customer Satisfaction Form.

The service was exceptional.

All 10s on Customer Satisfaction Form.

All 10s on Customer Satisfaction Form.

Long story short, had a water leak that caused a mold issue in my home. The next day a tech Chris came out inspected the problem. An estimate was given on the mold removal & the rebuild. The mold removal started right away. Met with John, who is in charge of the rebuilds, & Chris & all of my questions were answered to my liking. The rebuild was started & actually came in a lot cheaper than the estimate. The work was done in a timely & efficient manner. What I really appreciated was the fact John & Chris listened to my concerns & did all they could to handle them. The professionalism of Chris & John & the rest of the crew was top notch. I would highly recommend SP of WH & would gladly use them again. 5 stars for sure.

Great Job!

I want to thank the fine young men who came to clean for me! They were very professional! I will definitely recommend them! 

Good, timely job! 

Your technicians were fantastic. Very Professional. Great Work.

The on-site team members were professional, courteous, friendly and helpful. They were very careful with our property and their service far exceeded our expectations. 

Chris and his crew were great. Chris explained everything to us and really took care of our office. I would definitely use SERVPRO of Haines City/Polk City in the future if needed

Excellent Job!

Thorough 

Great staff and service

Very satisfied, very courteous.

Isaak was professional and kind and treated our home and us in a very respectful manner and did an excellent job mitigating our mold problem. The helpers were Jesus and Radolfo were pros also,very respectful of us and our property.

Job well done 

Even though I was Stressed out they went over and above to assist me. It made things go so much smoother. 

Excellent

Just wanted to thank you for your quick and excellent response to my crisis in the middle of the night. You had us cleaned up and rebuilt like it "Never it even happened" faster then I could have hoped for in my wildest dreams.

We had a water pipe break and had water everywhere in our offices, Michael and Christian from SERVPRO where on site in less then an hour on a Saturday night. Their calm professional manner gave me peace of mind that I had made the right vendor choice. Our office was dry and up and running by Monday. Thanks!

I would like to commend SERVPRO of Winter Haven on their quick, and thorough response to recent hotel water loss. I had five floors of a hotel flooded and SERVPRO was on-site within 1 hour and crews working within three hours to limit the damage. You saved my company tens of thousands of dollars in additional damages.

Thanks so much! This is a huge task for anyone, when you have a novice like me trying to get this kind of thing done, it really is hard for me to figure every detail out. Both, Zran and Chris were so kind to me and I know went the extra mile. What your company did for me, and the State of Florida was give me peace of mind and for that I am grateful.

I have given the shop your number as well spread the word about your company. It is the people behind the scenes that make the difference between average and top of the line companies and their employees. Your response in the middle of the night is truly remarkable. I can't say enough about Julio and John, they turned a disaster into a minor hiccup in life.

Just wanted to drop you a quick note to highlight the excellent service I received from Chris & Julio. I had two inches of water in my building that I thought was going to take weeks to clean-up. Your team had me dry and back in service in five days. You saved me a lot of time and money.

Your team (Frank, Danny, Chris, John, Mark) that came to NJ to help with clean-up after Super Storm Sandy are nothing short of amazing. My home had four feet of water in it and they had it cleaned up in two days ready for my contractor. They worked with my insurance adjuster, so my claim process went smoothly. Me and my neighbors would have been lost without SERVPRO. Go Green!

When I woke up at 2AM and stepped out of Bed into water, I spirit just dropped. I Googled your company and too my surprise you where cleaning up the mess within one hour. The most amazing thing is how your crews worked so quickly yet I never felt they took any shortcuts. Just efficient work. By the end of the clean-up my mood had be uplifted by your crews. Thanks

Julio was very professional and cleaned up my home quickly and efficiently. Everything was great, Thanks.