The first 24 hours can make the difference between restoring versus replacing property and belongings.
SERVPRO of Haines City/Polk City has a 1-4-8 Service Response Guideline. Meaning:
1: Within an hour from notice of loss a SERVPRO Professional contacts you to arrange for service.
4: Within 4 hours of notification of loss we are on-site to start mitigation services.
8: Within eight hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.
DO: Limit movement within the building to prevent soot from spreading and additional damage from happening.
DO: Place clean towels on rugs and high traffic areas
DO: Coat chrome faucets, trim and appliances with petroleum jelly
DO: Place aluminum foil or wood blocks between furniture legs and carpeting.
DON'T: Wash any walls or painted surfaces
DON'T: Shampoo carpet or upholstery
DON'T: Clean any electrical equipment
DON'T: Send clothing to dry cleaner since improper cleaning may set smoke odor