Fire - The First 24 Hours

4/26/2019 (Permalink)

The first 24 hours can make the difference between restoring versus replacing property and belongings.

SERVPRO of Haines City/Polk City has a 1-4-8 Service Response Guideline. Meaning:

1:  Within an hour from notice of loss a SERVPRO Professional contacts you to arrange for service.

4:  Within 4 hours of notification of loss we are on-site to start mitigation services.

8:  Within eight hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.

DO:  Limit movement within the building to prevent soot from spreading and additional damage from happening.

DO:  Place clean towels on rugs and high traffic areas

DO:  Coat chrome faucets, trim and appliances with petroleum jelly

DO:  Place aluminum foil or wood blocks between furniture legs and carpeting.

DON'T:  Wash any walls or painted surfaces

DON'T:  Shampoo carpet or upholstery

DON'T:  Clean any electrical equipment

DON'T: Send clothing to dry cleaner since improper cleaning may set smoke odor

Call SERVPRO of Haines City/Polk City at 863-236-3556